PRIVACY POLICY
Terms of Service
Welcome to Meowkit.
These Terms of Service govern your use of our website and your purchase of products from Meowkit. By accessing our website or placing an order, you agree to be bound by these Terms.
Please read them carefully before using our website.
- Overview
This website is operated by HONGKONG LIVEON KITCHEN TECHNOLOGY LIMITED under the Meowkit brand.
Throughout the site, the terms “we,” “us,” and “our” refer to Meowkit. The terms “you” and “your” refer to the customer, visitor, or user of our website.
By using our website, browsing our products, creating an account, submitting information, or placing an order, you agree to comply with these Terms of Service and all applicable laws and regulations.
- Company Information
Company Name: HONGKONG LIVEON KITCHEN TECHNOLOGY LIMITED
Address: 7/F., Pearl Oriental Tower, 225 Nathan Road, Kowloon, Hong Kong, China
Email: service@meowkitofficial.com
Phone: (+852) 2781 7858
Business Hours: 09:00–18:00, Monday to Friday, GMT+8
These company details are currently displayed on your Contact Us page.
- Eligibility
By using this website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have permission from a parent or legal guardian.
You may not use our website or products for any illegal, unsafe, or unauthorized purpose.
- Products and Product Information
Meowkit offers kitchen tools, box cutters, kitchen knife sets, giftable products, and related lifestyle accessories. Your website navigation currently includes Box Cutters, Kitchen Knife Sets, and Giftable Picks as core shopping categories.
We do our best to display product information, colors, materials, sizes, images, features, and prices as accurately as possible.
However, we do not guarantee that product colors or details will appear exactly the same on every device or screen.
Product descriptions, prices, availability, and promotions may change at any time without prior notice.
- Product Use and Safety
Some Meowkit products include kitchen knives, box cutters, nail care tools, or other sharp items. These products must be handled with care.
By purchasing these products, you agree to:
Use the product only for its intended purpose;
Keep sharp tools away from children unless supervised by an adult;
Store knives, cutters, and sharp tools safely after use;
Follow all safety instructions provided on the product page, packaging, or manual.
Kitchen knives and cutters should not be used to cut bones, frozen foods, hard materials, or non-food items unless the product page specifically states that such use is allowed.
Meowkit is not responsible for injury, damage, or loss caused by misuse, improper handling, unsafe storage, or failure to follow product instructions.
- Orders and Payment
When you place an order, you agree to provide accurate, complete, and current billing, shipping, and contact information.
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
Product unavailability;
Incorrect pricing or product information;
Suspected fraud or unauthorized payment;
Shipping restrictions;
Violation of these Terms;
Orders that appear to be placed by unauthorized resellers or distributors.
Payment must be completed before an order is processed.
- Pricing, Promotions, and Discounts
All prices are displayed in the currency shown at checkout.
Prices, discounts, coupon codes, promotional offers, bundle deals, and free gift offers may change at any time.
Promotions cannot be applied retroactively to previous orders unless clearly stated.
Only one discount code may be used per order unless the website allows multiple discounts.
Free gifts, bundle discounts, and promotional offers may be subject to product availability and may end at any time.
- Shipping and Delivery
Shipping times, shipping areas, delivery estimates, customs duties, and related shipping rules are described in our Shipping Policy.
Delivery times are estimates only and may vary due to carrier delays, customs clearance, weather, peak seasons, or other events beyond our control.
Customers are responsible for providing accurate shipping information.
- Returns, Exchanges, and Refunds
Returns, exchanges, cancellations, and refunds are subject to our Return & Refund Policy.
Please review our Return & Refund Policy before placing an order.
- Final Sale, Outlet, and Promotional Items
Items marked as Final Sale, Last Chance, Outlet, or similar promotional labels may not be eligible for return or exchange unless they arrive damaged, defective, or incorrect.
Free gifts and promotional gifts have no cash value and are not refundable.
If an order containing a free gift is returned and the order no longer meets the gift requirement, the gift must be returned unused, or its value may be deducted from the refund where permitted.
- User Content, Reviews, and UGC
If you submit reviews, photos, videos, comments, feedback, or other content to Meowkit, you agree that we may use, repost, display, and share such content for website, email, advertising, social media, product page, and marketing purposes.
By submitting content, you confirm that:
The content is your own or you have permission to share it;
The content does not infringe any third-party rights;
The content is not illegal, abusive, misleading, or harmful.
We reserve the right to remove or refuse any user content at our discretion.
- Intellectual Property
All content on this website, including logos, product designs, images, graphics, text, icons, videos, packaging designs, and brand elements, is owned by or licensed to Meowkit.
You may not copy, reproduce, modify, distribute, sell, or use any website content without our written permission.
- Third-Party Links and Services
Our website may contain links to third-party websites, platforms, apps, payment providers, social media platforms, or logistics services.
We are not responsible for the content, policies, practices, or actions of any third-party websites or services.
Your use of third-party services is subject to their own terms and policies.
- Account and Security
You are responsible for maintaining the confidentiality of your account information and password.
You agree to notify us immediately if you suspect unauthorized use of your account.
Meowkit is not responsible for losses caused by unauthorized account use unless required by applicable law.
- Limitation of Liability
To the fullest extent permitted by law, Meowkit shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
- Disclaimer of Warranties
Our website and products are provided on an “as is” and “as available” basis, except as expressly stated.
We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.
Nothing in these Terms affects any rights you may have under applicable consumer protection laws.
- Changes to These Terms
We may update or modify these Terms of Service at any time.
Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted means you accept the updated Terms.
- Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: service@meowkitofficial.com
Company Name: HONGKONG LIVEON KITCHEN TECHNOLOGY LIMITED
Address: 7/F., Pearl Oriental Tower, 225 Nathan Road, Kowloon, Hong Kong, China
Business Hours: 09:00–18:00, Monday to Friday, GMT+8